Services:

Performance Marketing

Brand-led paid media that delivers high-quality customers and net-new sales.

We plan, build and manage paid media campaigns that elevate your brand, with a clear focus on growing your audience, acquiring new customers and scaling your revenue.

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What This Is

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Without strategic oversight, spend goes towards whatever the platform rewards, creative loses touch with the brand, and budgets are set with no clear view of the commercial objective.

We turn paid media into a growth mechanism that works as hard for your brand as it does for your numbers. Campaigns are built around how customers actually move to purchase, creative commands attention, and every pound is used to capture sales that you wouldn't have otherwise had.

New & Lingwood case study

The right message delivered at the right moment can be the foundation of a lifelong relationship.

  • Demand & Investment Strategy
  • Creative Strategy
  • Profit & Accountability
  • How This Fits

Demand & Investment Strategy

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Demand & Investment:

Smart investment begins before a single pound is spent; budgets must be set from the business model upwards, not the ad account down. We structure campaigns around your brand's unique positioning, avoiding generic direct-response tactics.

We connect spend, stock, margin and customer quality, ensuring every pound invested has a clear commercial purpose. We establish targets based on your margins and stock position, build campaigns around actual discovery-to-purchase journeys, and allocate spend to capture truly incremental demand - rather than paying for customers who would have converted regardless.

The result

Focussed action that moves your business, full visibility on why, and time spent only where it counts.

Creative Strategy

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Creative Strategy:

Creative does more than decorate a campaign; it dictates who sees it. Every image, hook and headline trains the platform on the exact type of buyer to target so that we capture high-value audiences.

Heur treats creative as targeting; we structure campaigns around how customers actually move from discovering your brand to purchasing, using brand-driven creative throughout and testing concepts rigorously to drive efficiency and profitability.

The result

Problems traced to their real source,
fixes that address the cause not the symptom, and commercial gain across
the whole system.

Profit & Accountability

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Profit & Accountability:

Real accountability extends beyond platform reporting. Platform ROAS merely shows attribution, not generation. Therefore, performance must be judged against incremental sales and protected margins, rather than vanity metrics.

We establish paid media targets from the business model upwards. We report strictly on incremental sales, protect margin as aggressively as we pursue growth, and hold every pound accountable for the net new demand it generates.

The result

Automated decisions checked against expert commercial logic, errors caught before they reach your customers, and confidence in every output your systems produce.

How This Fits

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How This Fits:

Paid media doesn't succeed in isolation. It is one part of an interlocking system that includes your product, margins, stock, brand and commercial goals. We're here to make it contribute within that system.

Whether you require full channel management, a strategic overhaul of your existing spend, or paid media seamlessly integrated with your trading and CRM, we can step in exactly where we are needed.

How Heur Is Different

Where other agencies handle paid media as a discrete silo, we manage it as an integrated part of your ecosystem.

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  • heur

Without Heur

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    Budgets are set by channel benchmarks, disconnected from margin or stock.

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    Creative is designed to hit engagement metrics, not to train the algorithm on the right buyer.

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    Strategy is set by one person and handed off to another to execute.

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    The product feed is left to default settings, quietly capping Shopping performance.

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    Success is measured by attributed sales, whether or not they're incremental.

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    Launches and stock-outs are reacted to after the media plan is already live.

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    You chase multiple suppliers to get anything done.

With Heur

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    Creative is specifically designed to train the algorithm on the exact buyer profile required.

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    Budgets are dictated by product margins and actual stock availability.

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    The senior strategist setting the direction is the operator executing the work.

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    The product feed is managed as a critical media lever, directly dictating Shopping performance.

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    Success is strictly measured by genuinely incremental sales.

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    Launches and stock-outs are preemptively integrated into the media plan.

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    You say what the business needs. We do the rest.

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Anyone can spend a budget - the skill is knowing which pound to spend twice.

Esme Seddon / Head of Growth

Discover More

Magazine Articles

Read our magazine for clear, operator-led insights. We share the practical strategies and commercial advice you need to scale your bottom line.

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Case Studies

See exactly how we deliver compounding results. Explore our case studies to discover the strategic, connected gains we build for product-led brands.

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Resources

We are building a library of downloadable resources. Soon, you can access the exact tools and operational frameworks we use to drive growth.

COMING SOON
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FAQs

What does your paid media service cover?

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We acquire new customers through Google and Meta, translating ad spend into tangible growth and audience expansion. Our highly strategic, creatively led service manages, tests and scales the campaigns that drive net new buyers.

What channels do you cover?

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We manage Google Ads, Google Shopping, paid social across Meta, and any other platforms your customers actively use - alongside the critical product feeds that underpin them.

Do you do international marketing?

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Yes. We run international marketing campaigns for numerous brands, expertly optimising and localising creative for specific regional markets.

How do you set budgets and targets?

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From the business model upwards, not the ad account down. Targets are established using your CAC ceiling and product margins, ensuring spend is strictly tied to sustainable commercial limits.

What do you mean by creative as targeting?

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Every image, hook and headline trains the algorithm on exactly who to find, rather than just what to show them. We treat creative as a primary targeting lever, not mere decoration.

How do you protect margin as well as return?

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Every account is judged against your P&L rather than platform-reported ROAS in isolation. Platform metrics merely show what was attributed, which rarely equates to the genuinely incremental demand created.

Is your reporting different from platform reporting?

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Yes. We build our reporting around commercial accountability and actual spend efficiency. We interrogate platform metrics rigorously rather than accepting them at face value.

How does paid media connect to stock and trading?

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Campaigns are planned directly against inventory levels and trading priorities. This ensures you never drive demand for out-of-stock products, nor miss the opportunity to aggressively push excess stock.

Who is responsible for the ad creative and copy?

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We give you a proven framework for what wins, covering messaging structure, targeting and testing, but your brand voice stays yours. We can plug in copywriting support too, if you want it.